How it works
From post to paid.
Two sides. One flow. Here's exactly what happens when a driver posts a load and a laborer picks it up.
Driver
- 1Sign up freeVerify email and phone. Add your DOT/MC info.
- 2Post your loadEnter the city, state, ZIP code, date, and number of laborers needed. Always free for drivers. Add a 2-hour arrival window, weight, cubes, packing, tools, and any specialty items.
- 3Review applicantsSee laborer name, badge status, ratings, and reviews. Accept one — others auto-decline.
- 4Confirm 12–24 hrs beforeTap 'load is a go'. Accepted laborer gets a confirmation text with pickup details.
- 5Complete + reviewMark completed. Pay off-platform or through Pro Labor. Leave a 150-char review.
Laborer
- 1Pick a planLaunch Light: first 3 months free (90 days), then $99.99/year. Monthly Light: $9.99 with 7 days free. Premium: $19.99/month with 7 days free and 24-hour early access. Plans renew automatically until canceled.
- 2Turn on alertsText and email notifications when loads post in your ZIPs.
- 3Apply fastDrivers have 8 hours to accept you after you apply. Applications to drivers you have marked as preferred stay open until they decide. Load availability can still change.
- 4Get contact + calendarOnce accepted, unlock the driver's phone, full address, and add the job to your calendar with 24-hr / 2-hr reminders.
- 5Show up, get paidComplete the load. Receive pay directly. Leave a 150-char review.
The 24-hour Premium window
When a driver posts a load, only Premium laborers can see and apply for the first 24 hours. After that, the load opens to Light-tier subscribers too. This gives Premium subscribers real first-access value.
Automatic flagging
Any account that receives 3 or more reviews at 2 stars or lower is automatically flagged for permanent removal. This rule applies to drivers and laborers equally.